Position: Retail and Volunteer Coordinator – Local Store
Deadline to apply: November 4th, 2023
Scope: Part-time – 20 hours/week
Target Start Date: November 2023
Location: Fernie, BC
NOTE: YOU MUST CURRENTLY LIVE IN OR NEAR FERNIE TO APPLY FOR THIS POSITION
Local is a community-powered local food store and social enterprise operated by Wildsight Elk Valley. We aim to support the local food system through the development of a low-barrier model of food access that supports local farmers and sustainable producers to get their product to market. The Branch’s mission as a non-profit is to cultivate a thriving, knowledgeable, and resilient local food culture in the Elk Valley.
The Retail and Volunteer Coordinator is responsible for maintaining the daily operations of the Local store, and reports to the Local Store Coordinator. As the main sales associate, the Retail Coordinator is the face of the store and provides exemplary customer service. They support the Store Coordinator in placing orders, restocking, receiving deliveries and processing new inventory. The Retail and Volunteer Coordinator also manages Local’s volunteer team, including initial training, supporting volunteers during retail shifts, and promoting the volunteer program.
- Daily store operations – coordinate retail store tasks four days per week including opening/closing, cleaning, temperature checks, vendor updates, and processing end-of-day reports
- Customer service – Answer customer questions about Local products and vendors, and about other Wildsight Elk Valley programs, maintain a high level of product knowledge, embody and promote a culture of high-quality customer service
- Stock store – Keep the store shelves stocked, clean, and looking appealing to customers, refill fridges and freezers when necessary.
- Manage inventory – Ensure proper rotation of items and track best before dates, receive and process daily deliveries, maintain overstock storage areas, track spoilage
- Teamwork – Provide support and input on weekly orders to Store Coordinator, collaborate to ensure smooth operations and store growth, attend weekly meeting with Store Coordinator
Volunteer Coordination responsibilities:
- Promotion – promote volunteering opportunities and actively recruit new volunteers
- Onboarding – onboard volunteers, including use of Basecamp shift booking platform
- Training – train new volunteers using existing training program materials, track progress and promote learning by helping volunteers grow their skills
- Support – support Local volunteers with scheduling shifts, answering questions and supporting during retail shifts
- Development – update Local volunteer training materials as needed
- Must be friendly, approachable, and passionate about food sustainability
- Customer service driven with relevant experience an asset
- Strong communication skills
- Ability to understand and follow applicable laws and requirements relating to food safety
- Ability to work weekdays and Saturdays
- Three days off per week, mornings off
- Health spending account available after one year of employment
How to Apply
Wildsight is committed to diversity, equity, and inclusion in our hiring processes and work environment and we encourage women, people of colour, people of indigenous ancestry and LGBTQ2+ individuals to apply for this position.
Deadline to apply is November 4th, 2023. We will respond via email to all applicants by November 5th, 2023. Interviews will take place on November 6th & 7th.
Please send your resume (maximum 2 pages) and cover letter (maximum 1 page) to firstname.lastname@example.org
The Elk Valley Branch of Wildsight is an BC registered non-profit organization, governed by an engaged Board of Directors and supported by active members and volunteers. Our work aims to promote environmental stewardship and conservation in our community.
Food security, access to locally produced food and food-growing space are priorities for the Elk Valley Branch. Our passionate volunteers built and managed the Community EcoGarden, the Cold Climate Seed Library, ToolShare, and recently launched a social enterprise store, Local, which aims to support community-powered food. The Fernie Container Farm will be operated as a social enterprise. We work together with Wildsight Regional and the five other Wildsight branches.
Wildsight’s vision is to inspire a shared community desire to protect our natural world for future generations. We envision extensive and connected wild spaces for wildlife—from grizzly bears to woodpeckers to trout. We envision clean air and clear water running from mountain watersheds to our lakes. We see thriving and sustainable communities made up of engaged and educated citizens.